Welcome to G’day Pets. By using our website (www.gdaypets.com) and purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Information
G’day Pets is an Australian-owned online store offering pet travel, grooming, and lifestyle products.
We reserve the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page.
2. Orders & Payments
Orders are confirmed only after full payment has been received.
We accept major payment methods, including PayPal, Stripe, and credit/debit cards.
Prices are displayed in AUD and include GST where applicable.
3. Shipping & Delivery
In-stock items are typically shipped within 2–5 business days.
Delivery within Australia generally takes 7–14 business days depending on location.
We are not responsible for courier delays but will assist with tracking and updates.
4. Returns & Refunds
Returns are accepted within 14 days of delivery if the item is faulty, damaged, or not as described.
Items must be returned unused, in original packaging, and with proof of purchase.
For change-of-mind returns, shipping costs are non-refundable and return shipping is at the customer’s expense.
Please see our Returns Policy page for full details.
5. Product Information & Availability
While we strive to provide accurate descriptions and images, slight variations may occur.
Stock levels may vary; if an item becomes unavailable, we will notify you and provide alternatives or a refund.
6. Customer Responsibilities
Customers are responsible for providing correct shipping details. G’day Pets is not liable for orders lost due to incorrect addresses.
Customers agree to use products responsibly and follow all safety instructions provided.
7. Liability Disclaimer
G’day Pets is not liable for any indirect, incidental, or consequential damages resulting from product use.
Our maximum liability for any product purchased is limited to the purchase price paid.
8. Contact Information
For questions regarding these Terms & Conditions, please contact us at:
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